Refund policy

If for any reason you are not satisfied with your purchase you may return it to us in original condition, within 14 days of receiving the item, for store credit.

Unless the return is a result of our error or damage in shipping, we do not credit original or return shipping costs.

All Vintage & Antique items and sale items are {Final Sale} and are not eligible for exchange or return.



RETURNS: 


  • All returns must be approved before sending. Please email frenchnest@sbcglobal.net and advise us of what you would like to return.
  • Customer must pay to return the unwanted items including insurance to make sure they arrive back safely.
  • If an item is defective please contact us and we will either replace it or credit your account for the original purchase price.
  • If an item was damaged in shipping please email us and we will replace it or credit your account for the original purchase price.

 

 

NON-RETURNABLE ITEMS:

  • As of May 18, 2020 all clothing is not returnable. Any clothing purchased after this date is not returnable. Please email us with questions about sizing if you are unsure of your size.

  • Apothecary items such as Body Care, Face Care, Bath Products, and Makeup.
  • Food items.
  • Perfumes are not returnable once opened or sprayed.
  • Vintage and Antique items.